Down with the endless task list! Down with the stacks of unread mail! Down with the piles of memos, reports, and sticky notes! Down with the gigabytes of unread email! Down with serving two masters! Down with all that stuff! It’s time to be done with that way of working.

It takes diligent strategy and discipline. And you can do it! Simply put: You are here to do something…and by extension so is your business. Defining exactly what it is cannot be underestimated. Like the Oracle said in the sci-fi movie The Matrix, “we’re all here to do what we’re all here to do.” So, what are you here to do and how is your business helping you do that?

Some problems require us to try harder. Some require us to think differently. And yet still others require us to change ourselves. That’s why most problems get avoided. But what happens when we refuse the sucker’s choice of “passive” or “aggressive” and go with something better: assertive? What happens when pet care education becomes revolutionary and innovative?

All of us know that trust is THE fundamental element required to gain and maintain your client’s business. Add to that, the fact that here is a huge emotional connection between our customers and their furry family members and it’s easy to see that trust is literally the center point of success. Without a consistent strategy to establish and maintain trust, your facility may be missing a significant part of your potential market. Just how then do we build the trust needed to ensure an individual feels secure enough to schedule their best friend into your facility?

You Want Your Team to Work Like You Do, Right? I hear this all the time…”I wish I could find ‘good’ people.” Or my personal favorite, “I wish my people would work as hard as I do.” I bet you’ve said or thought that over the years…maybe even recently.

Well the problem is this, you can’t and they won’t. At least until now…